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leading Ophthalmic Equipment Supplier

Performance Marketing success on Facebook & Instagram for a leading Ophthalmic Equipment Supplier 

Note: Brand name withheld as per NDA.

1. Overview

A leading ophthalmic equipment supplier aimed to scale high-quality enquiries from hospitals, medical colleges, ophthalmologists and eye-care institutions. Using a structured Performance Marketing strategy on Meta platforms, the brand achieved measurable growth in leads, demo bookings and institutional engagement without an exhorbitant advertising budget.


2. Business Objectives

  • Generate qualified leads from eye hospitals, clinics and medical colleges.
  • Increase demo requests for advanced ophthalmic diagnostic and surgical equipment.
  • Improve cost-per-lead and maximise return on ad spend.
  • Build a consistent funnel to support long sales cycles typical in medical and institutional procurement.

3. Target Audience

  • Ophthalmologists
  • Eye Hospitals & Eye Clinics
  • Medical Colleges
  • Hospital Procurement Teams
  • Heads of Ophthalmology Departments

4. Strategy & Execution

4.1 Audience Segmentation

  • Profession-based targeting: ophthalmologists, surgeons, eye-care professionals.
  • Institution-level interest targeting: hospitals, clinics, medical colleges.
  • Lookalike audiences created from past converters and CRM uploads.
  • Geo-targeting: metro cities + tier-2 cities with high investment in eye-care infrastructure.

4.2 Creative Approach

  • Video demos of equipment in real clinical settings.
  • Carousel ads showcasing product features and clinical benefits.
  • Static ads highlighting accuracy, speed, and reliability.
  • Testimonials from doctors (with permission and without revealing brand).
  • Clear CTAs such as “Book a Demo”, “Request Brochure”, “Talk to Specialist”.

4.3 Funnel Structure

  1. Awareness: equipment intro videos & product-focused visuals.
  2. Consideration: carousels with features + use cases.
  3. Conversion: lead forms + landing page with demo request.

4.4 Landing Page Optimization

  • Concise value proposition.
  • Equipment specifications presented in simple clinical language.
  • Lead form with minimal fields.
  • Fast-loading mobile-first layout.

4.5 Continuous Optimization

  • Weekly A/B tests: creatives, CTAs, thumbnails.
  • Optimised budgets toward best-performing ad sets.
  • Offline conversion tracking using CRM + Meta uploads.
  • Reduced audience fatigue with regular creative refresh.

5.Business Impact

(All numbers are indicative and based on real campaign structure while maintaining NDA confidentiality.)

  • 80% increase in qualified leads within 90 days.
  • 35% reduction in cost-per-lead through precise targeting.
  • 50% increase in demo requests from hospitals and clinics.
  • Higher lead quality: majority of leads were institutional decision-makers.
  • Improved landing page conversion rate from ~1.8% to ~5.7%.

Consistent monthly pipeline of high-value enquiries for sales teams.

Challenges & Solutions

Challenge 1: Long Sales Cycle

    • Hospitals take 4–12 weeks for procurement decisions.

    • Solution: Nurture workflow + CRM integration + retargeting ads.

Challenge 2: Audience Saturation

    • High-value niche audience.

    • Solution: Creative rotation every 3–4 weeks, new lookalike audiences.

Challenge 3: Offline Conversions Missing

    • Most deals closed after demos.

    • Solution: Offline event setup → tracked true ROAS & lead quality.

What Worked Best

    • Video ads showing device usage delivered the highest CTR.

    • Lookalike audiences produced the best conversion quality.

    • Lead forms with fewer fields gained higher submission rates.

    • Retargeting ads doubled demo-booking rates.

    • Institution-specific messaging increased trust and authority

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